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We previously had a Krups burr grinder that cost twice as much and died after 6 months. Dial in the grind you want and forget it and get a consistent cup every day. This grinder is loud, but that's my only complaint. For the money it delivers a great grind and has helped deliver coffee every morning since we got it.
Oh well. It's disappointing because I'm usually happy with Cuisinart products. This served us for a few months, but then the motor burned out. Even before the motor burned out, this grinder would give us a small electric shock whenever we used it.
The mill works great when it is working but for me it didn't last very long before it broke. The first one of these Cuisinart mills that I purchased quit working after just a few weeks. I can only assume they are abandoning me with this burr mill that no longer works. I have written again to Cuisinart and it has been over a week and I have not gotten a response. I wrote the company and they sent me a new one, after I sent the broken one back. I've had this replacement for about 10 months and now it has quit as well.
I have read the complaints about coffee dust, static due to the plastic receptacles, a pain to dump beans so you can switch flavors, yada yada. Backed it off and now get consistent espresso sized grinds that far surpass any whirly blade grinder I have ever used. If you take this for what it is, a nice looking $50 burr grinder for those of us that can't or don't want to spend $200+, but still want better grinds than a blade type can offer, this is an awesome buy. ODB had it right, because fresh out of the box this would not grind fine enough for espresso. But I went into the purchase knowing this downside, and a couple of paper shims later, I was able to accomplish a Turkish grind.
The replacement has now died as well, and I'm past the warranty, and out of luck. I ordered this grinder, and was very pleased with it for almost 1 year. Don't bother with this grinder. I'm sorry I threw out my old reliable grinder of 20 years. Just before the warranty was up, it died. I called Cuisenart and they replaced it without a problem, (though I had to wait a very long time for the replacement).
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